1. What types of products do you sell?
ATP Congo specializes in technology and power solutions including diesel and electric generators, IT equipment (laptops, accessories), office supplies, printers and consumables, software licenses, security systems, and networking devices.

2. Where are you located?
Our headquarters is located at Avenue Luambo Makiadi 218, Gombe, Kinshasa, RDC, across from Hotel Leon.

3. Do you sell to individuals and businesses?
Yes. We serve both individual customers and business clients. Whether you’re buying a single laptop or need a full office setup, we’ve got you covered.

4. How can I place an order?
You can place an order directly through our website. Simply browse the product categories, add items to your cart, and proceed to checkout.

5. What payment methods do you accept?
We accept major payment options including mobile money, bank transfers, and cash on delivery (subject to location). Full details are available during checkout.

6. Do you offer delivery services?
Yes, we offer delivery services within Kinshasa and other regions in the DRC. Delivery time and cost may vary based on location and product availability.

7. How long does delivery take?
Delivery within Kinshasa typically takes 1–3 business days. For orders outside Kinshasa, the delivery timeline may vary depending on logistics availability.

8. Can I return a product?
Yes, returns are accepted under certain conditions. Products must be unused, in original packaging, and returned within 7 days of delivery. Please refer to our Return Policy for more details.

9. Are your products under warranty?
Yes. Most of our products come with a manufacturer’s warranty. Warranty coverage varies by brand and product category. Contact us for product-specific warranty information.

10. Do you offer technical support or installation?
Yes, we provide post-sales technical support, product configuration, and installation services for eligible items such as networking equipment and security systems.

11. Can I request a custom quote for large orders?
Absolutely. For bulk or customized orders, please contact our sales team at manager@atpcongo.com or call us at +243-900000912.

12. How can I contact ATP Congo?
You can reach us by:

• Email: manager@atpcongo.com

• Phone: +243-900000912 / +243-904444494

• Web: www.atpcongo.com

• Address: Avenue Luambo Makiadi 218, Gombe, Kinshasa, RDC